Important Information


We stand behind our products.  If there are any quality issues, we are happy to issue a refund or re-ship your product.  As our all-natural, vegan & organic products are freshly handcrafted in small quantities, please be aware that you may notice variations in color, texture, scent or wrapping between orders, which are not considered product flaws.  If you have any questions, please contact us.  

Privacy & Credit Cards

Your privacy is very important to us.  Soapinessence guarantees never to sell or provide any of your personal information to anyone, including other companies or third party organizations.  

Your purchase is safe with Soapinessence. Your details are encrypted by Industry Standard Secure Sockets Layer (SSL) technology.  This provides encryption of personal information, such as your name, address and payment details.  

Additional Policies & Information

At Soapinessence, we believe in the nutritional benefits associated with the all-natural, vegan & organic ingredients in our handcrafted soap and other natural skin care products.  We believe that natural products are healthier, more mild & gentle on your skin.  

Pure plant based essential oils, herbs and natural ingredients have been used for many centuries.  While many of the herbs, essential oils and other natural ingredients in our handcrafted soaps are believed to have healing properties, they are not intended to be used to self-medicate and/or treat any form of physical or mental disease or health problem.  We do not recommend the use of these products as a substitute for medical care. 

Soapinessence is not responsible for any individual reaction to any particular ingredient.  Each product description on our website includes a complete list of ingredients.  People with specific sensitivities to any listed ingredient should test a small area on your body for possible allergic reaction.

The content found on this website is for informational purposes only. This information has not been evaluated by the Food and Drug Administration.  Our soaps are meant for your bathing pleasure and the information provided has been collected from other sources to inform you about the possible benefits of herbs, essential oils and other natural ingredients.

Information and statements regarding health related benefits of certain ingredients are not intended to diagnose, treat, cure, or prevent and disease.  The information provided herein is not meant to substitute the advice provided by your personal physician or other medical professional.  Do not use the information found within this website to self-diagnose any medical conditions or treat any health problems or diseases.  This information provided is not intended to prescribe or be taken as medical advice.